Claims & Payments

Pay Online

Make a Payment

We offer several methods of payment which will be detailed within our invoice, they include: BPAY, via Post or Electronic Funds Transfer.
Alternatively, payment can be made via our online payment platform.

Prefer to premium fund?

We partner with various premium funders who can assist with providing better cashflow to your business. Get in touch and we can help to provide a funding solution right for you.

OUR CLAIMS PROCESS

Lodge a Claim

Lodging an insurance claim involves several steps to ensure the process goes smoothly.

First, promptly notify us about the incident by calling us. We will walk you through the process of completing a claim form which will require providing all necessary details, including the date, time, location, and a description of the event, along with any supporting documents such as photos, police reports, or medical records.

Your insurance provider will assign a claims adjuster to evaluate the claim and determine the coverage. We will work with you and the adjuster and claims contact to provide any additional information that they may request.

We will keep you updated of the progress and any claim compensation you are entitled to.

Send across any claims you have via our office email address
info@hillsinsurance. com.au

Have a question about your policy?

If you are unsure on any detail regarding your insurance policy or you have a question about coverage, feel free to call or complete this form to reach out to us.