Claims & Payments
Make a Payment
We offer several methods of payment which will be detailed within our invoice, they include: BPAY, via Post or Electronic Funds Transfer.
Alternatively, payment can be made via our online payment platform.
Prefer to premium fund?
We partner with various premium funders who can assist with providing better cashflow to your business. Get in touch and we can help to provide a funding solution right for you.
Lodge a Claim
Lodging an insurance claim involves several steps to ensure the process goes smoothly.
In the event of a claim, promptly notify us of the incident by calling us. We will walk you through the process of completing a claim form which will require providing all necessary details, including the date, time, location, and a description of the event, along with any supporting documents such as photos, police reports, or medical records.
Your insurance provider may assign a claims adjuster to evaluate the claim and determine the coverage. We will work with you, the adjuster and claims team to provide any additional information that may be required.
We will also keep you updated throughout the process and let you know any claim compensation you are entitled to.
Notify us of your claim via phone or email.